PeptiSystems AB Announces Strategic Partnership with ATG Service to Enhance Installation, Service, and Support for PeptiPilot® and OligoNavigator® Synthesizers in North America

1 May 2024 - Uppsala, Sweden

 

PeptiSystems AB, a leading innovator in flowthrough peptide and oligonucleotide synthesis technology, is thrilled to announce a strategic partnership with ATG Service, a premier provider of technical support and maintenance services. This collaboration aims to enhance the installation, service, and support for PeptiSystems' flagship products, PeptiPilot® and OligoNavigator® synthesizers, across North America.

 

With a strong reputation for high-quality and reliable synthesis equipment, PeptiSystems continues to push the boundaries in solid-phase synthesis of new drug modalities. The PeptiPilot and OligoNavigator synthesizers are revolutionizing peptide and oligonucleotide production, offering PMI reduction with improved purity and yield and shorter synthesis times.

 

ATG Service, renowned for its extensive network and exceptional service standards, brings 22 highly skilled Service Engineers strategically located throughout North America to this partnership. This collaboration ensures that customers benefit from prompt, professional, and reliable installation and ongoing support for PeptiSystems' advanced synthesizers.

 

"We are extremely enthusiastic about the partnership with ATG Service.” - said Karin Granath, CEO of PeptiSystems - “Their expertise and nationwide presence align perfectly with our commitment to delivering superior technology and exceptional customer care. We couldn't expect a better partner to support us in our strategy to maintain high customer satisfaction. The collaboration with ATG Service will allow PeptiSystems to develop even faster in the US and Canadian markets. "

 

The partnership will leverage ATG Service's extensive experience in technical support to ensure that PeptiSystems' customers receive timely and efficient service. The Service Engineers are equipped with comprehensive training on the PeptiPilot and OligoNavigator synthesizers, ensuring they can address any technical issues swiftly and effectively.

“PeptiSystems’ dedication to manufacturing high-quality, reliable oligonucleotide and peptide synthesizers is consistent with ATG Service’s own commitment to maximize our customers’ uptime with best-in-class service in full alignment with our customers’ interests.” – said John Nalley, COO of ATG Service.

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This collaboration marks a significant step forward in PeptiSystems' mission to provide cutting-edge synthesis solutions supported by an unparalleled customer service experience. Customers can expect a seamless transition during installation and continuous, responsive support throughout the lifecycle of their synthesizers.

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About PeptiSystems AB

PeptiSystems, based in Uppsala, Sweden, develops instruments for process development and manufacturing of peptide and oligonucleotide therapeutics based on flow-through column technology. Utilizing the solid-phase synthesis approach, the instruments are designed to reduce solvent consumption, improve synthesis control, and reduce synthesis time while maintaining equal or higher purity and yield compared to what is obtained with current technologies. This new generation of synthesis instruments provides a higher degree of automation and a greener manufacturing process.

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For more information, please contact Karin Granath, CEO of PeptiSystems: karin.granath@peptisystems.com or visit our website at www.peptisystems.com.

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About ATG Service

ATG Service provides service, preventative maintenance, and full repair capabilities for laboratory instruments throughout North America, the United Kingdom, and Europe. ATG Service has 20 years of service experience, deep product expertise, and local, certified service engineers. ATG Service provides reliable, responsive, and sustainable service for the following laboratory instruments mission critical to the biopharma industry:

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• Oligonucleotide Synthesizers

• Fast-Protein Liquid Chromatography

• Microplate Readers

• Microplate Washers

• Incubators and Shakers

• Surface Plasmon Resonance Systems

• Molecular Imaging Systems

 

For more information, please contact John Nalley, COO of ATG Service: jnalley@ATGService.com or visit our website at www.atgservice.com.